FAQ

Especially frequently asked questions

We have compiled a list of frequently asked questions.

I want to know the latest information related to exports as soon as possible.

Please register as a member of this portal site. If you have updated information related to the "interesting information" you have selected at the time of registration, we will notify you by e -mail. The target information is also published in "My List" in My Page.

I forgot the ID.

The registered email address is the ID.

I forgot my password.

From the "Login" page, reset the password from " If you have forgotten your password ".

I can't log in.

Please make sure there is no mistake in your ID or password. The ID is the registered email address. The password can be reset from the "Login" page " If you have forgotten the password . If you do not solve it, please contact us from Inquiry form .

Export questions

We have compiled a list of questions related to export.

I'm interested in wood exports, but I don't know what to start with.

Please see Links for those who are starting to export wood .

I want to know the wood information overseas.

Please see Overseas Wood Information List . You can also search for free words or search for "interest information".

I want to know the latest information related to exports as soon as possible.

Please register as a member of this portal site. If you have updated information related to the "interesting information" you have selected at the time of registration, we will notify you by e -mail. The target information is also published in "My List" in My Page.

I want to know the information on the exhibition.

Please check the corresponding keywords from "Interested Information" in the announcement. You can also use free word search than search columns.

Can you participate in exhibitions and business meetings?

We send information on exhibitions that can be participated at any time. Please check the information from the notification/event list , and apply in the described method.

I want to know the information of the business operator working on exports.

Please see List of member companies and organizations .

Search questions by category

Frequently asked questions are summarized by category.

How to use the site
I forgot the ID.

The registered email address is the ID.

I forgot my password.

From the "Login" page, reset the password from " If you have forgotten your password ".

I can't log in.

Please make sure there is no mistake in your ID or password. The ID is the registered email address. The password can be reset from the "Login" page " If you have forgotten the password . If you do not solve it, please contact us from Inquiry form .

Part of the notification page, materials, and pamphlet pages cannot be browsed in detail because they cannot be clicked.

The gray articles include "members -only articles", "members that can be viewed after a certain period of time after the release", and "members -only articles". "Member -only articles" can be viewed by registering and logging in. "Articles that can be viewed after a certain period of time after the release" can be viewed by registering and logging in after a certain period of the article publication. "Member -only articles" can be viewed by joining and logging in.

others
What is My Profile?

You can register information that you are interested in, or accumulate and browse articles related to that information as "My List". You can also accumulate and browse the bookmarked articles.

What is the difference between registration and enrollment?

"Registration" refers to the free registration on the Japanese wood export portal and become a "member". Members have benefits such as browsing members -only articles and receiving the latest information by email. "Enrollment" refers to being a "member" of the Japan Wood Export Promotion Association by paying the annual fee. Members can receive more benefits than members. For more information, please see Join the Japan Wood Export Promotion Association .

What kind of business can you be for members?

Any business operators, such as businesses working on exports of Japanese wood or businesses being considered, can join by paying annual membership fees. For more information, please see Join the Japan Wood Export Promotion Association .

What kind of organization is the Japan Wood Export Promotion Association?

Please see Organizational information .